Director's Note
If you’ve ever worked customer service, you know how hard it can be. The hours are long, the conditions are rough, the coworkers are eccentric, and the customers are...interesting.
In Why Are You Like This? (The Audience Services Play), Sharai Bohannon casts a light on the unsung heroes of the arts world--the folks who answer the phones, deal with the questions, and take the abuse. Every single phone call is taken from her time working in audience services--you really can’t make this stuff up.
So, when we finally get back to seeing shows in person, and you find yourself stuck on hold waiting for help, just remember--you don’t want to be the reason someone yells “Why are you like this?” as they transfer your call!